Why ShoreTel?

ShoreTel is a leading provider of IP telephony solutions worldwide since 1998 and well known for exceptional customer satisfaction. ShoreTel's unique architectural approach to IP telephony delivers unmatched reliability, scalability and manageability, plus a user interface that sets the standard for ease-of-use.

Highest Customer Satisfaction

ShoreTel Ranks Highest Among IP Telephony Vendors

For the fourth consecutive year, ShoreTel has scored highest in all categories as reported by an independent analyst firm, Nemertes Research, in their 2007 Benchmark Report "VoIP Review: Products, Services, Architecture" (March 2007).

Value
Technology
Ease of installation and troubleshooting
Performance

Lowest Total Cost of Ownership - From Startup to Maintenance

ShoreTel has the Lowest Total Cost of Ownership Among IP Telephony Vendors

Nemertes Research also concluded that ShoreTel has the lowest-cost IP telephony solution, both overall and in each expense category.

Capital Cost
Operational Startup Cost
Annual Maintenance Cost

Total Cost of Ownership (TCO)

Add all these costs up, and, not surprisingly, ShoreTel delivers the lowest total cost of ownership for any IP telephony vendor.

Sites < 1,000 users: ShoreTel is one-half the TCO of the closest manufacturer
Sites > 1,000 users: ShoreTel is almost 25% less than the nearest manufacturer

A ShoreTel system pays off in two major ways - from the actual benefits of the system (superior ease-of-use, performance, and overall customer satisfaction) - to pure economics - the lowest Total Cost of Ownership.